Website Survey
Section 1 of 16:


1. Remove bike and accessories from box

Pull the bike up and out of the box.

There will be a couple items that are not attached to the bike, pull these out of the box.


2. Remove all packaging from bike parts

Use wire cutters to cut all zip ties.

Remove packaging carefully by cutting tape with scissors.



Identified Contents of the box

3. Separate out and identify all included parts

Frameset without front wheel

Front Wheel

Seatpost attached to saddle



A small box containing: 

  • Pedals
  • Bag with cable tip and reflectors
  • 2x Fortified Security Keys
  • 1x Wheel Unlocking Key
  • Bag with cable guide
  • User manuals for Shimano and Tektro components

If you also purchased lights, fenders, or a rack you will find additional materials in your box.

Comes in the box
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Additional Tools
Tools Provided by You

4. Tool Checklist

Comes in the box: 

  • 2x Fortified Security Key
  • 1x Wheel Unlocking Key






  • Instead of the Wheel Unlocking Key above, you may have received the shop tool, which is used with  one of the following:  3/8" open ended wrench, 3/8" torque wrench, or adjustable wrench.





Additional tools provided by you (required for assembly):

  • Allen key set
  • Wire cutters
  • Grease pouch
  • 15mm open end wrench
  • Flathead screwdriver 
  • Adjustable wrench (for new wheel nut tool)













Provided by you (recommended):

  • Bowl (to place loose nuts and bolts in during assembly)
  • Something to wipe your hands on (paper towel or rag)
  • Bike pump
  • Latex Gloves

Stuck? View our FAQ 

Unboxing ⁃ Seatpost ⁃ Pedals ⁃ Handlebars ⁃ Wheels ⁃ Fenders ⁃ Disc Brake Setup ⁃ Rack ⁃ Lights ⁃ LockSeat Adjustment ⁃ Safety Check